Before launching this initiative, the city authorities held a series of consultations with veterans' organizations, listened to their wishes, and, based on them, agreed with partner companies on extended discounts. 

During the meeting, Ihor Terekhov emphasized that the Kharkiv Resident Card for military personnel is just one step in building a systematic veteran policy in Kharkiv. 

"We didn't create this card just for show, but so that it would actually work. It offers discounts on medical services, rehabilitation, goods for military personnel, education, and recreation. Many companies have joined the initiative, and their number will continue to grow. This is the result of joint efforts by the city authorities, businesses, and the veteran community. We will continue to expand the program, adding new partners and new opportunities. Our task is to do everything possible to ensure that veterans and their families feel the support of the community every day," said the mayor. 

In total, more than 140 partners in 12 categories have already joined the project, ranging from medical services and pharmacies to shops, gas stations, and sports clubs. Thanks to this, X-card holders save a total of over UAH 2 million every month. And there are additional privileges for military personnel: increased discounts on medical services, literature, insurance, military goods, as well as new offers from fitness clubs and educational platforms.

The card can be obtained offline at any Administrative Services Center or social security office, or applied for online through the Open Kharkiv app or the city's e-services portal. If a person already has a card with a different design, it can be reissued free of charge.

During the meeting, the parties also discussed a number of important topics. Veterans raised the issues of infrastructure accessibility, medical care, inclusion, and the creation of a future memorial complex in Kharkiv.